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Telecommunications

Student E-mail

University-assigned student e-mail accounts are the University's official means of communication with all students.

You are responsible for all information sent to you via your University-assigned e-mail account. If you choose to forward your University e-mail account, you are still responsible for all the information, including all attachments, sent to your University e-mail account.

Computers are available for use in the Information Commons.

Initiate your U of M e-mail/internet account at https://www.umn.edu/initiate. The information requested on that page is used to verify your identity and student eligibility for an Internet account (social security number, student ID number, and birth date).

E-mail Support

The e-mail consultants at 612-301-4357 can provide general assistance in activating and using e-mail, resetting passwords, and other Internet software. For up-to-date information about Helpline hours and other e-mail and internet related questions, you can browse the web at http://www.umn.edu/adcs.

Voice Mail

Accessing from your desk phone

To access your voice mail through your phone system please follow the following directions as applicable for your phone model:

Phone model Aastra 53i
On the top of the phone you will see 6 options to choose from:

  1. Reserve
  2. Delete
  3. Call forward
  4. Transfer
  5. Call log
  6. Voicemail 

Please select option 6. The phone system will connect you to your voice mail and ask you to enter your password. If you type your password incorrectly, you will be prompted to enter your 10 digit phone number before entering your password again.

Phone model Aastra 57i CT and 55i
Please select the voice mail option from the LCD screen on the phone. The phone system will connect you to your voice mail and ask you to enter your password. If you type your password incorrectly, you will be prompted to enter your 10 digit phone number before entering your password again.

Accessing from off-campus

Please dial 507-280-4600 and you will be prompt to enter your 10 digit phone number and your password.

Accessing from the web

You can check your voice mail and manage your settings via the Gopher Messaging website. You will need your phone number and web password in order to log in.

Requesting Assistance

If you have any questions or need assistance please feel free to email the UMR IT department: umritdpt@umn.edu.



Contact Information

UMR IT/ITV Support Services
300 University Square
111 South Broadway
Rochester, Minnesota 55904
Phone: 507-258-8748
Email (General): umritdpt@umn.edu
Email (Web): umrwebmaster@umn.edu